Nationwide Car Insurance Review

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High-risk drivers may not be effectively served by the insurance program offered by Nationwide Car Insurance Company, which is tailored to their needs.

Nationwide Insurance Pros and Cons

Nationwide Car Insurance Review - Nationwide Logo


  • Multiple levels of coverage and perks are available.
  • low premiums
  • a wide range of telemetry choices
  • Bundling opportunities
  • Plentiful discounts available


  • Low overall customer satisfaction ratings
  • Higher than average number of complaints from auto insurance customers

Nationwide car insurance review

Nationwide Insurance is a well-known vehicle insurance company in the United States. It is known for its affordable price and a wide range of coverage options it offers. We’ll examine some of Nationwide’s insurance coverage options and see how they compare to those offered by other insurance providers.

  • Claims satisfaction — Above the Industry Standard. With an 876 out of 1,000 score, J.D. Power rates customer service satisfaction at a high level for Nationwide.
  • Customer satisfaction — Poor. One of the worst-rated businesses for customer satisfaction in J.D. Power’s auto insurance industry study was Nationwide.
  • Financial strength — Superior. Nationwide is rated A+ by AM Best, which means that the company’s insurance claims have been adjudicated faster than the industry average. Nationwide is rated A+ by AM Best, which means that the company’s insurance claims have been adjudicated faster than the industry average.
  • NAIC Rating — Below the Industry Standard. According to the National Association of Insurance Commissioners, more insurance claims have been made against Nationwide than against any other major car insurance provider (NAIC).

Nationwide car insurance coverage options

Some jurisdictions require car insurance, but it is accessible globally, and it may be able to provide everything you need, whether it is simple liability coverage or comprehensive coverage for an expensive vehicle. Personal injury protection, uninsured and under-insured motorist coverage and more are all included in these coverages. If you’re interested in learning more about the many types of insurance that Nationwide provides, please visit this page.

Towing and labor coverage

Nationwide provides roadside assistance to the people of the country, helping out anyone who is stranded in their automobile due to mechanical failure. If you have an accident or need to recharge your battery, this coverage will help you get back on the road.

Vanishing deductible

Accident avoidance will be compensated across the country. Nationwide will reduce $100 from your deductible if you are accident-free for a year, and you may save up to $500. Investigate the idea of vanishing deductibles.

Accident forgiveness

Unfortunate events do happen, as people across the country are aware. To avoid paying for your first at-fault accident, enroll in Nationwide’s accident forgiveness program.

Total loss deductible waiver

If your automobile is deemed a total loss, you will not be required to pay a deductible for collision or comprehensive insurance.

Coverage for Uber and Lyft

A coverage from Nationwide covers rideshare drivers and their customers..

Rental reimbursement coverage

This insurance covers the cost of renting a substitute car if your own vehicle is damaged in an accident.

Gap coverage assistance

Gap insurance compensates you for the gap between the amount you owe and the diminished market value of your automobile as a result of an accident.

Nationwide auto insurance discounts and benefits

Additionally, Nationwide offers other options for saving money on car insurance that are equivalent to those given by other companies, such as the ones listed above. Here are a few exclusive offers that are valid around the country.

  • Multi-policy discount. A home-and-auto policy package offers an average discount of approximately 20%, according to Nationwide. 
  • Good student discount. If you’re in your teens or early twenties and have at least a B average in school, you’re eligible for this student discount.
  • Safe driver. To be eligible for this discount, you must have a clean driving record for the last five years.
  • Easy Pay sign up. By linking your bank account to your Nationwide policy, you can earn a discount.
  • Affinity member. With hundreds of organizations as partners, the program offers discounts from professional groups, alumni associations, and other special interest organizations.
  • Defensive driving. This discount is offered to anyone who has completed a state-approved defensive driving course. If you’re in a certain state, you may have to be at least 55 years old to be eligible.
  • Accident-free. Save money if you haven’t had any accidents for a while.
  • Anti-theft device discount. If your car has anti-theft features, you may qualify for this reduction. You may have to prove you actually installed the software.

Nationwide insurance bundling options

There are several insurance products available across the country, all of which may be combined to lower your premiums. Insurance policies for your car and home can be bundled together with the help of a single insurer. Combining insurance policies will eliminate the need to deal with several insurance providers and consolidate all of your insurance requirements under one roof. Renters, condo owners, and Nationwide policyholders are all eligible for discounts; however, the savings on insurance premiums may be less substantial if you purchase less expensive bundles of insurance. To learn more about bundling discounts or to obtain the best rates on home and auto insurance, contact an insurance agent.

Additional coverage benefits

The following are just a few advantages of having vehicle insurance via a company like Nationwide Private Client.

  • Increased uninsured/underinsured coverage. For those without health insurance, this plan covers up to $1 million in medical expenses.
  • Gap coverage. Pays the remaining balance on a totaled vehicle, as well as the loss in value.
  • Rental car reimbursement. In the case of a covered loss, you can rest easy knowing that a rental car similar to yours will have no daily mileage restrictions when you return it to the supplier.
  • OEM parts. Repairing your automobile using OEM parts ensures you’re getting the exact same high-quality parts you bought it with in the first place.
  • Roadside assistance. All of your family’s vehicles can receive assistance in the event of an automobile problem such as a flat tire or a dead battery.
  • Coverage for rented vehicles. If you hire a car, your insurance covers physical damage to the rental.

How to cancel a Nationwide insurance policy

Your insurance can be canceled by calling your Nationwide agent. Without a Nationwide insurance agent, call 877-669-6877 to speak with someone at Nationwide. If you’re insured by Nationwide, you won’t have to pay a cancellation fee as long as you’ve had your policy with the company for a while already.

How to cancel a Nationwide policy online

Currently, you are unable to cancel Nationwide insurance online.

Nationwide online features and app

Like many other big insurance firms, Nationwide’s customers may manage their plans online via a variety of methods. While it is still possible to contact an agent with queries, the following can be handled online:

  • Online account management
  • Make changes to your policy
  • Bill pay
  • Filing and tracking claims

Nationwide mobile options

Since the organization’s first app was released in 2009, it has been utilizing mobile technologies. Because of this progress, the app can now identify a user via facial recognition or fingerprint recognition, depending on the device. Apple Pay may also be used to complete transactions. To include a vehicle in the Nationwide mobile app, simply scan the VIN.
It also gives you the ability to do the following:

Mobile technology has been used by the organization since its first app was released in 2009. Because of this progress, the app can now identify a user via facial recognition or fingerprint recognition, depending on the device. Apple Pay may also be used to complete transactions. To include a vehicle in the Nationwide mobile app, simply scan the VIN.

You may also do the following with it:

  • Access ID cards
  • Pay your bill
  • Get roadside assistance
  • File claims
  • Contact agents
  • Receive quotes for home, renters and auto insurance
  • Manage account settings and info


When it comes to client satisfaction, it ranked seventh out of all car insurance companies. Nationwide had the worst customer satisfaction claims, especially from men, as seen by their findings. Nationwide is generally regarded as dependable, and its range of products is extensive.

Visit our review of Multi-State Car Insurance Review for another car insurance review.