Progressive Car Insurance Review

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Customers are drawn in by the company’s low prices and wide range of products. The third most popular insurer in the United States, Progressive Car Insurance, with a market share of over 13% of the auto insurance market. While the direct premiums provided by USAA, Farmers, and Nationwide Insurance totaled over $33 billion, Progressive had more customers. In addition to some regular coverage and reduction options, let’s take a look at the reasons Progressive insurance is so popular.

Progressive Insurance Pros and Cons


Progressive Car Insurance Review - Progressive Insurance Logo
  • Insurance policies can be customized to meet the specific needs of customers.
  • Progressive is aimed at drivers who want to purchase many insurance policies at the same time.
  • Progressive provides a wide range of discounts to customers who qualify.


  • There aren’t any special home insurance enrollment discounts offered by Progressive.
  • There aren’t many options when it comes to homeowners insurance.

Progressive car insurance review

  • Claims satisfaction (J.D. Power) — J.D. Power’s latest claims satisfaction survey gave Progressive Insurance only mediocre marks, although this year’s JD Power Ratings gave it a better than average position.
  • Customer satisfaction (J.D. Power) – Underwhelming. According to J.D. Power, Progressive’s overall customer satisfaction with vehicle insurance is much below the industry average.
  • Financial StrengthAM Best time of day. According to Best’s financial strength rating, Progressive’s ability to pay claims is “Excellent.”
  • NAIC Rating – Good. A limited number of Progressive customers complained to the NAIC in 2020.

Progressive car insurance coverage options

Among the coverage choices offered by Progressive are uninsured motorist, collision, and comprehensive insurance for drivers who are not covered by their homeowner’s or auto insurance. It’s possible to compare Progressive’s insurance costs and customizable options and perks.

Progressive name your price tool

Progressive’s “name your price” option delivers exactly what it promises. Progressive asks for a price, and then they show you all of the insurance products that fall inside that range.

Small accident forgiveness

If this is your first claim and the damages are less than $500, your insurance premiums will not increase.

Large accident forgiveness

If you haven’t been in an accident in the past three years and have been a Progressive customer for at least five years, you may be eligible for this program. Because of Progressive’s extensive no-fault accident coverage, you won’t have to be concerned about your rates going up if you get into an accident.

Roadside assistance service

Roadside assistance from Progressive offers lock-out service, fuel delivery, flat tire replacement, and battery charge no matter where you are on the road.

Loan/lease payoff

Consider this coverage if you’re considering financing or leasing a car. Gap insurance is like the loan/lease repayment offered by Progressive. Even if the car’s current worth is greater than the amount originally borrowed, the loan/lease payoff can assist cover the difference (up to 25 percent).

Rental car reimbursement plan

Progressive will pay the cost of a rental car if your car is unusable as a result of an accident. The specifics of your car rental insurance coverage will be specified in your policy documents. In most cases, medical coverage costs $30 to $50 per day.

Custom parts and equipment value insurance

If your automobile has been modified with a radio, custom wheels, or a GPS system, you may want to think about getting this insurance coverage. Items that were not put by the original manufacturer can be protected.

Rideshare insurance coverage

Rideshare drivers who are awaiting a ride request may not have comprehensive coverage because Uber and Lyft provide a restricted number of insurance options. All of your coverage is enabled by progressive rideshare insurance (liability, comprehensiveness, collision). Your insurance coverage will begin as soon as you place an order for a ride. It’s not difficult to locate low-cost insurance policies like this. 

Deductible savings bank

Similar to a deductible that never appears, this form of insurance covers you no matter how high your premiums are. After every six-month period without an accident, you’ll save $50 on your collision and comprehensive deductible. Until your deductible is zero, you may retain this $50 in savings.

Progressive car insurance discounts 

Savings on insurance are influenced by certain requirements and state availability. These Progressive insurance discounts will help you save money on your monthly car insurance rates if you’re looking for methods to do so. Find more about the numerous insurance discounts for automobiles that are available.

Discounts based on the driver or vehicle: 

  • Safe driving discount. The average car insurance rate for claim- and ticket-free drivers is 31% cheaper. To be qualified, you must have a clean driving record for the last three years without any accidents or infractions.
  • Multiple vehicle discount. More than one automobile is a common occurrence for progressive clients, therefore they provide a 10% discount. The majority of the time, vehicles must be parked at the designated address on the insurance policy in order to be covered.
  • Good student discount. You or your student must have a minimum GPA of 3.0 in order to qualify for a student discount.
  • Student away at school discount. Student discounts are also available to students under the age of 22 who live more than 100 miles from their parents’ house.
  • Continuous coverage. Safe drivers are individuals who have a history of insurance claims, according to the insurance industry. If you’ve had Progressive insurance for a long time, they’ll reward you with a discount.
  • Homeowners discount. When clients own their own homes, they receive a 10% discount. Homeowners have fewer car insurance claims, therefore they’re cheaper to insure. You don’t have to have house insurance with Progressive to qualify for this discount – just own a house.

Discounts based on policy:

  • Multi-policy discount. You may be eligible for a multi-policy discount if you bundle your auto insurance with a second policy. Customers may save an average of 5% on auto insurance by bundling it with one of Progressive’s other policies.
  • Sign online. If you fill out your paperwork online, Progressive will give you an 8 percent discount on your car insurance.
  • Online quote. Customers who request quotes online will receive a 7 percent discount from Progressive. This is achievable regardless of whether you begin your quote online or with a real-life service provider.
  • Paperless. You may be eligible for a small discount if you sign up for email-based policy updates. Sadly, this price cut is not a part of Progressive’s ongoing discount program for its website visitors.
  • Pay at full discount. You may be eligible for a discount if you pay your insurance premium in full.
  • Automatic payments. If you pay your Progressive insurance premiums automatically from your bank account, you’ll save money.

Progressive bundling options

You can get a multi-policy discount by bundling your auto insurance with one or more other types of insurance. In addition to auto and home insurance, Progressive Insurance offers a variety of different coverage options that may be bundled together.

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